Patient Access Specialist: Check-In, Scheduling & Billing

Geisinger; Lewistown (Mifflin County); On-site; USD 32,000 - 42,000; Full time

Job summary

Geisinger Lewistown Hospital in Lewistown, PA, is seeking a front-line Patient Access Specialist to greet and register patients, verify demographics and support the checkout process.

Responsibilities include insurance verification and determining coverage, communicating financial obligations, scheduling follow-up appointments, handling recalls, maintaining accurate medical records, and ensuring privacy and regulatory compliance in a busy office setting.

Qualifications

• High School Diploma or Equivalent (GED) required.
• Minimum of 1 year related work experience preferred.

Responsibilities

• Check patients in for appointments and verify demographics.
• Monitor wait times and assist with kiosk check-in as needed.
• Handle insurance notifications and determine primary/secondary/tertiary coverage.
• Collect payments due at time of service and explain financial responsibilities.
• Complete regulatory forms and obtain required signatures.
• Schedule follow-up appointments and coordinate referrals as applicable.
• Post cash and manage patient recall and reschedule lists.

Skills

Clerical I

Communication

Customer Service

Office Politics And Confidentiality

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger Lewistown Hospital in Lewistown, PA, is seeking a front-line Patient Access Specialist to greet and register patients, verify demographics and support the checkout process.

Responsibilities include insurance verification and determining coverage, communicating financial obligations, scheduling follow-up appointments, handling recalls, maintaining accurate medical records, and ensuring privacy and regulatory compliance in a busy office setting.