Patient Access & Scheduling Specialist

Geisinger; Kingston (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits starting day one

Tuition reimbursement up to $5,000 per

401(k) plan

PTO

MyHealth Rewards

Job summary

Geisinger is seeking an organized front desk professional to greet and register patients, support check-out, and schedule follow-up appointments. You will handle multi-channel inquiries, assist with referrals, and maintain confidentiality in a fast-paced medical office environment.

The role emphasizes accuracy in demographics, insurance processing, and patient communications, with a focus on efficient, compliant front office operations.

Qualifications

• Front desk patient intake and scheduling.
• Verify demographics and eligibility.
• Navigate basic insurance information and responses.

Responsibilities

• Check-in patients and verify demographics accurately.
• Ensure all check-in procedures are completed and communicate wait times.
• Read and interpret insurance responses and assign appropriate coverage.
• Obtain signatures and disclosures as required.

Skills

Customer service

HIPAA compliance

Phone etiquette

Demographics verification

Education

High School Diploma or GED

Job description

Geisinger is seeking an organized front desk professional to greet and register patients, support check-out, and schedule follow-up appointments. You will handle multi-channel inquiries, assist with referrals, and maintain confidentiality in a fast-paced medical office environment.

The role emphasizes accuracy in demographics, insurance processing, and patient communications, with a focus on efficient, compliant front office operations.