Patient Access & Scheduling Specialist

Geisinger; Jersey Shore (Lycoming County); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full benefits day one

Tuition reimbursement

401(k) plan

MyHealth Rewards

Family support

EAP

Voluntary benefits

Resumo da oferta

Geisinger is seeking a front-line support specialist to greet and register patients, support check-out, and schedule future appointments. You will verify demographics, process insurance responses, and communicate financial obligations in a compliant manner.

Role emphasizes HIPAA privacy, accurate data entry, and coordination of referrals or follow-ups. Office environment with comprehensive benefits and growth opportunities at Geisinger.

Qualificações

• Experience in front-desk patient check-in and scheduling.
• Ability to verify demographics and process insurance information.
• Understanding of HIPAA guidelines and patient confidentiality.

Responsabilidades

• Check patients in for appointments and verify demographics accurately.
• Explain financial responsibilities and collect fees at time of service where appropriate.
• Schedule follow-up appointments and coordinate referrals as needed.
• Process multi-channel messages related to appointments and requests.
• Maintain patient records and ensure privacy per regulations.

Conhecimentos

Customer service

Office reception

HIPAA awareness

Formação académica

High School Diploma or GED

Ferramentas

EHR system

Descrição da oferta de emprego

Geisinger is seeking a front-line support specialist to greet and register patients, support check-out, and schedule future appointments. You will verify demographics, process insurance responses, and communicate financial obligations in a compliant manner.

Role emphasizes HIPAA privacy, accurate data entry, and coordination of referrals or follow-ups. Office environment with comprehensive benefits and growth opportunities at Geisinger.