Patient Access Specialist – $1,500 Sign-On Bonus

Jobtome; Robbinsdale (MN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Optum, in strategic partnership with Allina Health, is seeking a Registration Clerk to greet patients, collect demographic data, and guide them through the intake process at the Minneapolis site. This role supports accurate data entry into the electronic medical record and helps connect patients with care and financial resources.

The ideal candidate has 2+ years in customer service and 1+ year in revenue cycle, with strong MS Office skills.

Qualifications

• 2+ years of customer service experience.
• 1+ years of revenue cycle experience.
• Intermediate level of proficiency with Microsoft Office products.
• Must be 18 years or older.

Responsibilities

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in or interview patients to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• Documents any issues and resolutions in electronic medical record.
• May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• Obtains cost information and explains information to patient if necessary.
• Obtains signatures from patients as needed.
• Collects co-pay or deductibles.
• Determines patient need for financial counseling and offers to explain resources available.
• May order supplies in designated work area.
• Uses resources, tools, and procedures to complete accounts in assigned work queues.
• Assists patient in completion of request for information forms and submits to appropriate department.
• May gather medical record information from all departments for collection and distribution.

Skills

Customer service

Revenue cycle

Microsoft Office

Tools

Microsoft Office

Job description

Optum, in strategic partnership with Allina Health, is seeking a Registration Clerk to greet patients, collect demographic data, and guide them through the intake process at the Minneapolis site. This role supports accurate data entry into the electronic medical record and helps connect patients with care and financial resources.

The ideal candidate has 2+ years in customer service and 1+ year in revenue cycle, with strong MS Office skills.