Patient Access Pro - Sign-On Bonus & Impact

Jobtome; Robbinsdale (MN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus (external applicants) $1

Medical Plan options

Dental, Vision, Life/AD&D

401(k) Savings Plan

Education Reimbursement

Job summary

Optum, in partnership with Allina Health, seeks a Patient Access Representative to be the first point of contact for patients and visitors. You will register patients, verify insurance, provide financial counseling, and support revenue cycle activities to ensure accurate data and a positive patient experience.

This role requires availability for a 14-day rotating schedule, strong customer service skills, and the ability to work independently in a fast-paced healthcare environment while upholding

Qualifications

• 6+ months of customer service experience in healthcare or related setting.
• Proficient computer skills with multiple software systems.
• Ability to work the 14-day rotating block schedule.
• Must be 18 years of age or older.

Responsibilities

• Patient Registration & Customer Service: Greet patients and verify demographics and insurance information.
• Obtain required signatures and document in EMR; assist with scheduling and form completion.
• Verify insurance eligibility; educate patients on benefits and financial responsibility; collect copays when applicable.
• Provide wayfinding and guide patients to appointments and locations; manage calls professionally.
• Collaborate with clinical and revenue cycle teams to resolve registration issues and improve patient experience.

Skills

Customer service

Computer skills

Scheduling flexibility

Tools

Epic EMR

Job description

Optum, in partnership with Allina Health, seeks a Patient Access Representative to be the first point of contact for patients and visitors. You will register patients, verify insurance, provide financial counseling, and support revenue cycle activities to ensure accurate data and a positive patient experience.

This role requires availability for a 14-day rotating schedule, strong customer service skills, and the ability to work independently in a fast-paced healthcare environment while upholding