Patient Access & Scheduling Specialist

Intermountain Healthcare Inc.; Las Vegas (NV); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Intermountain Healthcare Inc. is hiring a Patient Service Representative to be the first point of contact for patients, greeting and checking in/out, and verifying information. You will document calls in the EMR, schedule appointments, and assist with registrations and billing while maintaining privacy and high customer satisfaction.

The role emphasizes accurate data handling, patient communication, and collaboration with care teams to deliver excellent service in a busy clinic setting.

Formación

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner with strong interpersonal and communication skills.
• Ability to protect PHI and patient privacy.

Responsabilidades

• Greet and assist patients in person or over the phone to ensure a smooth intake process.
• Document phone calls accurately in the EMR.
• Schedule patient appointments for visits, tests, referrals, and consultations.

Conocimientos

Customer service

Computer skills

Communication

PHI privacy

Herramientas

EMR systems

Descripción del empleo

Intermountain Healthcare Inc. is hiring a Patient Service Representative to be the first point of contact for patients, greeting and checking in/out, and verifying information. You will document calls in the EMR, schedule appointments, and assist with registrations and billing while maintaining privacy and high customer satisfaction.

The role emphasizes accurate data handling, patient communication, and collaboration with care teams to deliver excellent service in a busy clinic setting.