Patient Access Specialist

Capital Health; Northern (KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Job summary

Capital Health in Newtown, PA is seeking a Patient Reception Representative for the CMG Call Center. This full-time daytime role greets patients, schedules appointments, and guides them through check-in with HIPAA compliance. You will handle registration, collect co-pays, verify insurance, and route inquiries with a courteous service mindset. The position supports multiple call lines and requires strong communication skills.

Qualifications

• High School diploma or equivalent required.
• One year experience as receptionist or clerk in healthcare or customer service.
• Familiarity with medical terminology; ICD-10 and CPT codes helpful.

Responsibilities

• Answer phones promptly and courteously; route calls to appropriate area.
• Schedule and cancel appointments; prepare patient charts.
• Register patients; verify demographics and insurance information; collect co-pays.
• Assist with day-end reconciliation and maintain HIPAA compliance.

Skills

Excellent communication

Interpersonal skills

Familiarity with medical terminology

HIPAA knowledge

Education

High School diploma or equivalent

Medical assistant certification (preferred)

Tools

Microsoft Office

Excel

Job description

Capital Health in Newtown, PA is seeking a Patient Reception Representative for the CMG Call Center. This full-time daytime role greets patients, schedules appointments, and guides them through check-in with HIPAA compliance. You will handle registration, collect co-pays, verify insurance, and route inquiries with a courteous service mindset. The position supports multiple call lines and requires strong communication skills.