Patient Care Front Desk Specialist | Day Shift

Capital Health; New Jersey; On-site; USD 23,419 - 28,722; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings and Investment Plan

Paid Time-Off Program

Job summary

Capital Health in New Jersey is seeking a full-time Patient Reception Rep to manage patient calls, schedule appointments, and ensure accurate registration. The candidate should have a high school diploma and relevant experience in a healthcare setting.

Responsibilities include greeting patients, managing phone lines, and ensuring compliance with HIPAA regulations. The role demands excellent communication skills and proficiency in Microsoft Office. Comprehensive benefits, including medical and dental plans, are offered.

Qualifications

• Must have one year of experience as a receptionist or clerk in a healthcare environment.
• Knowledge of ICD-10 and CPT codes preferred.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answers telephones promptly and courteously while managing multiple phone lines.
• Schedules and cancels appointments using established office guidelines.
• Greets all patients and visitors in a professional and welcoming manner.

Skills

Familiarity with medical terminology

Excellent communication skills

Interpersonal skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel spreadsheets

Job description

Capital Health in New Jersey is seeking a full-time Patient Reception Rep to manage patient calls, schedule appointments, and ensure accurate registration. The candidate should have a high school diploma and relevant experience in a healthcare setting.

Responsibilities include greeting patients, managing phone lines, and ensuring compliance with HIPAA regulations. The role demands excellent communication skills and proficiency in Microsoft Office. Comprehensive benefits, including medical and dental plans, are offered.