Patient Access & Front Desk Coordinator

Capital Health Screening Centre; Newtown (PA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings and Investment Plan

Paid Time-Off Program

Commuter Transit

Commuter Parking

Job summary

Capital Health in Newtown, PA is seeking a friendly, detail-oriented receptionist/clerical specialist for a full-time role. You will greet patients, manage check-in/check-out, verify insurance, collect co-pays, and schedule outpatient tests and surgeries per our policies.

The position requires at least a high school diploma and one year of healthcare reception or customer service experience. Familiarity with medical terminology and basic Microsoft Office skills is preferred.

Qualifications

• High School diploma or equivalent is required.
• One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office skills; familiarity with Excel.

Responsibilities

• Appointments: schedules and cancels appointments per policy.
• Greet patients and visitors professionally; inform about privacy policies and delays.
• Registrations: verify demographics and insurance; ensure accuracy and HIPAA compliance.
• Collect co-payments and balances; explain due amounts at check-in/out.
• Process referrals, pre-authorizations, and check-out charges; manage batches and reports.

Skills

Communication

Medical terminology

ICD-10

CPT codes

Interpersonal skills

Microsoft Office

Excel

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health in Newtown, PA is seeking a friendly, detail-oriented receptionist/clerical specialist for a full-time role. You will greet patients, manage check-in/check-out, verify insurance, collect co-pays, and schedule outpatient tests and surgeries per our policies.

The position requires at least a high school diploma and one year of healthcare reception or customer service experience. Familiarity with medical terminology and basic Microsoft Office skills is preferred.