Patient Access Specialist

Capital Health System, Inc.; Lawrenceville (GA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

FSA - Healthcare

Retirement Savings Plan

Life Insurance

Disability Benefits

Employee Assistance Program

Job summary

Capital Health is seeking a receptionist for our healthcare offices in the region. The role requires welcoming patients, handling multi-line calls, scheduling and registering patients, collecting co-pays, and assisting with billing and day-end processes.

Ideal candidates have a High School diploma, healthcare experience, familiarity with medical terminology, ICD-10 and CPT codes, and solid computer skills. This on-site position offers comprehensive benefits and a 40-hour work week.

Qualifications

• Education: High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Medical assistant or medical office technician certification preferred.
• Proficient computer skills; basic Microsoft office skills.
• Familiarity with excel spreadsheets.

Responsibilities

• Answers telephones promptly and courteously, routing calls to appropriate area/individual.
• Schedules and cancels appointments using established guidelines; prepares patient charts and paperwork.
• Registers patients with accurate demographics and insurance information.
• Collects co-payments and balances; records time of service balances at check-out.
• Reviews charges and submits claims; performs Day End Review and manages hold lists.
• Directs patients to appropriate staff for past due balances; refers to CBO when needed.
• Schedules follow-up appointments and manages related worklists.

Skills

Excellent communication

Interpersonal skills

Medical terminology

ICD-10 codes

CPT codes

Excel

Education

High School diploma or equivalent

Tools

Excel

Job description

Capital Health is seeking a receptionist for our healthcare offices in the region. The role requires welcoming patients, handling multi-line calls, scheduling and registering patients, collecting co-pays, and assisting with billing and day-end processes.

Ideal candidates have a High School diploma, healthcare experience, familiarity with medical terminology, ICD-10 and CPT codes, and solid computer skills. This on-site position offers comprehensive benefits and a 40-hour work week.