Patient Access & Scheduling Coordinator

Geisinger; Muncy (Lycoming County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits starting day one

Health insurance

Dental and vision coverage

401(k) plan

Paid time off

Job summary

Geisinger Medical Center Muncy is seeking a Patient Access Representative to deliver compassionate service at the front desk. You will greet patients, register them, verify demographics and assist with appointment scheduling and referrals.

This role emphasizes clear communication, handling multi-channel inquiries, explaining financial obligations, posting payments, and ensuring timely patient flow. Rotational days, 40-hour weeks, and a supportive team environment are provided.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.

Responsibilities

• Greet and register patients and assist with check-in.
• Schedule appointments and coordinate referrals.
• Verify patient demographics and insurance information.
• Collect payments and explain financial responsibilities.
• Process medical records requests and recalls.
• Handle multi-channel messages regarding appointments and prescriptions.

Skills

Clerical

Communication

Customer Service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center Muncy is seeking a Patient Access Representative to deliver compassionate service at the front desk. You will greet patients, register them, verify demographics and assist with appointment scheduling and referrals.

This role emphasizes clear communication, handling multi-channel inquiries, explaining financial obligations, posting payments, and ensuring timely patient flow. Rotational days, 40-hour weeks, and a supportive team environment are provided.