PATIENT ACCESS SPECIALIST

PHP Staging Mobile Taleo; MIDDLETOWN (OH); On-site; USD 22,000 - 30,000; Part time

Job summary

Miami Valley Hospital South in Middletown, OH is seeking a Patient Access Specialist / Registration for part-time with varied shifts, weekends and holidays rotation. The role focuses on financial counseling, co-payment collection, and accurate ADT data entry for patient registrations.

You will verify insurance benefits, prepare ABN forms, review orders for compliance, and arrange pre-certifications when needed while ensuring privacy and regulatory compliance.

Qualifications

• Minimum Level of Education Required: High School completion / GED.
• Preferred educational qualifications: Associates Degree in healthcare or related business field.
• Position testing: proficient in Windows-based computer technology, including 25 wpm typing.
• Medical Terminology certification preferred.
• Experience: 1–3 years of job-related experience.
• Preferred experience: Customer service, clerical/office, hospital or insurance environment.

Responsibilities

• Responsible for financial counseling, collecting co-pays and deductibles, and educating patients on financial assistance.
• Stat registering and scheduling appointments; complete registration with financial/demographic data in the ADT system.
• Verify insurance benefits, generate ABN, review orders for compliance, and MSP processing.
• Obtain pre-certifications when applicable and maintain regulatory compliance.
• Maintain excellent customer service while communicating with physicians, patients, and staff.

Skills

Customer service

Financial counseling

Electronic health records

Education

High school GED

Associates degree preferred

Tools

Windows-based computer tech

Typing 25 wpm

Job description

PATIENT ACCESS SPECIALIST (

Job Number:

Description

MIAMI VALLEY HOSPITAL SOUTH

PATIENT ACCESS SPECIALIST / REGISTRATION

PART TIME / VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION

40 HOURS PER PAY PERIOD

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.

Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Qualifications

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:

Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.

Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

Minimum Level of Experience Required: 1 – 3 years of job-related experience

Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.

Primary Location

: OHIO-MIDDLETOWN-Atrium Medical Center

Work Locations

:
Atrium Medical Center
1 MEDICAL CENTER DR
MIDDLETOWN 45005-2584

Shift Hours : Varied, Flex Float, Holidays, Weekends, Shift Length : 8 Hour Shift Length Budgeted Hours (per pay) : 40