MANAGER – PATIENT ACCESS

PHP Staging Mobile Taleo; Centerville (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Miami Valley Hospital South in Centerville, OH is seeking a Manager of Patient Access Services to oversee the registration processes and coordinate physician offices and patients to ensure timely, compliant data collection. A background in revenue cycle leadership with EMR experience is essential; HFMA CRCR within one year is preferred.

This full-time role offers varied, flex, float shifts with weekends/holidays and up to 50% travel.

Qualifications

• Minimum 3–5 years of job-related experience.
• Knowledge of health EMR systems and Microsoft Office.
• HFMA CRCR within one year of role.
• Preferred 5–7 years customer service experience.
• Revenue Cycle leadership experience preferred.

Responsibilities

• Oversee coordination between physician offices, ancillary departments and patients during registration.
• Direct staff to ensure accurate physician orders, ABNs and MSP for regulatory compliance.
• Monitor departmental budget and generate statistical data.
• Lead a 24/7 operation with flexible, varied hours.

Skills

Analytical skills

Project management

Interpersonal savvy

Ownership

Proactive

Education

Associate degree

Bachelor’s degree preferred

Tools

EMR systems

Microsoft Office

Job description

MANAGER – PATIENT ACCESS(

Description

MIAMI VALLEY HOSPITAL SOUTH

MANAGER OF PATIENT ACCESS

VARIED, FLEX, FLOAT, WEEKENDS, HOLIDAYS

FULL TIME / 80 HOURS PER PAY PERIOD

50% OF TRAVEL REQUIRED FOR POSITION

The Manager of Patient Access Services demonstrates Decision Quality (17), Managing Work (35), and has a knowledge of Total Work Systems (63). The Manager must possess Interpersonal Savvy (31), good Manager (Boss) Relationships (4), and be effective in Directing Others (20). The Manager must possess and demonstrate Analytical Skills, be a Visionary/Strategist, have good Project Management skills, show ownership, be Proactive. The Manager must know and understand the hospital’s financial policies and can direct staff to apply this knowledge to the patient. Must be process oriented and take ownership of projects and outcomes. Must demonstrate being proactive in problem solving. Must be able to relate and communicate with multiple levels of people possessing different skill sets including subordinate staff, clinicians, patients, and physicians. Must be flexible with work hours to meet demands of a 24/7 operation.
The Manager of Patient Access Services is responsible for overall functioning of assigned areas. This position is responsible for timely collection of demographic, financial, and regulatory information to conduct an assessment of the hospital’s financial and compliance risk related to the delivery of patient care.
These functions include overseeing the coordination between physician offices, ancillary departments and patients as related to the registration processes. Responsible for accurate information i.e., physician orders, ABN’s and MSP gathered to maintain compliance with regulatory agencies, third party payors, AR and Bad Debt responsibilities. This position is also responsible for the statistical data generation, monitoring of departmental budget, and policy and procedure manual preparations

Qualifications

++Education++

Minimum Level of Education Required:Associate degree

Additional requirements:

Type of degree: Associate degree

Area of study or major: Healthcare or business-related area

Preferred educational qualifications: Bachelor’s degree preferred

++Licensure/Certification/Registration++

HFMA CRCR within one year of role.

++Experience++

Minimum Level of Experience Required:3 – 5 years of job related experience

Prior job title or occupational experience:Revenue Cycle leadership experience preferred.

Prior specific functional responsibilities:Knowledge of health EMR systems, Microsoft Office suite

Preferred**experience:**5-7 years customer service experience

Primary Location

: OHIO-CENTERVILLE-Miami Valley Hospital South

Work Locations

:
Miami Valley Hospital South
2400 MIAMI VALLEY DR
CENTERVILLE 45459-4774

Shift Hours : Varied, Flex Float Shift Length : 8 Hour Shift Length Budgeted Hours (per pay) : 80