Patient Access Specialist

Memorial Medical Center Las Cruces; Las Cruces (NM); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Comprehensive Benefits

Paid time off

Tuition Assistance

401(k) Retirement

Mental Health & Wellness

Career Development

Zusammenfassung

Memorial Medical Center Las Cruces is seeking a Front Desk Representative to join our team. You will greet patients, manage check-in/check-out, and ensure accurate registration and scheduling using Clockwise and the EMR system.

You will verify demographics and insurance, collect payments, respond to inquiries, maintain a clean lobby, and support clinical staff. The role requires a high school diploma and strong customer service skills in a busy healthcare environment.

Qualifikationen

• A high school diploma or equivalent is required.
• Strong customer service skills and ability to handle a fast-paced environment.

Aufgaben

• Provide superior customer service to patients and staff.
• Ensure demographic, billing, and clinical information is accurately entered in the registration system.
• Greet patients and manage check-in/check-out using Clockwise.
• Enter demographics and scan patient information into the EMR and log patients into the system.
• Verify patient demographics and insurance information; update as needed.
• Collect patient payments.
• Answer inquiries and forward messages to clinical staff per protocol.
• Maintain accurate cash drawer during shifts.
• Follow up with patients after visits as needed.
• Maintain cleanliness and functionality of the lobby and registration area.
• Perform other duties as required.

Kenntnisse

Critical thinking

Under pressure

Reading & math

Interpersonal skills

MS Office

EMR Clockwise

Organization

Data entry accuracy

Professional appearance

Insurance vocabulary

Ausbildung

High school diploma or equivalent

Tools

Clockwise software

EMR software

Jobbeschreibung

Memorial Medical Center Las Cruces is seeking a Front Desk Representative to join our team. You will greet patients, manage check-in/check-out, and ensure accurate registration and scheduling using Clockwise and the EMR system.

You will verify demographics and insurance, collect payments, respond to inquiries, maintain a clean lobby, and support clinical staff. The role requires a high school diploma and strong customer service skills in a busy healthcare environment.