Patient Access & Registration Specialist

Lifepoint Health; Las Cruces (NM); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Comprehensive Benefits

Paid time off

Tuition assistance

401(k) retirement plan with company-mÃ

Well-being programs

Zusammenfassung

Memorial Medical Center in Las Cruces, NM, part of Lifepoint Health, is seeking a Front Desk Representative to manage patient registration, check-in/out, and billing processes. The role requires strong data entry, insurance verification, and effective communication with patients and staff to ensure smooth daily operations.

The position emphasizes accuracy, empathy, and professional interaction while handling routine inquiries and maintaining a clean lobby area.

Qualifikationen

• High school diploma or equivalent required.
• Ability to read, write, and perform basic mathematical functions.
• Familiarity with EMR, practice management, and Clockwise software preferred.

Aufgaben

• Ensures all demographic, billing, and clinical information is entered in the registration system accurately and promptly.
• Greet patients and manage check-in/check-out using Clockwise system.
• Enter demographics and scan patient information into EMR; log patient into system.
• Verify patient demographic and insurance information; update as needed.
• Collect patient payments and maintain cash drawer accuracy.
• Answer inquiries and route messages to clinical staff as per protocol.
• Call patients for follow-up after visits; maintain lobby and registration area cleanliness.

Kenntnisse

Critical thinking

Decision making

Stress management

Communication

Interpersonal skills

Microsoft Office

EMR systems

Clockwise system

Data entry

Attention to detail

Professional appearance

Ausbildung

High school diploma or equivalent

Tools

Clockwise

EMR software

Practice management software

MS Office

Jobbeschreibung

Memorial Medical Center in Las Cruces, NM, part of Lifepoint Health, is seeking a Front Desk Representative to manage patient registration, check-in/out, and billing processes. The role requires strong data entry, insurance verification, and effective communication with patients and staff to ensure smooth daily operations.

The position emphasizes accuracy, empathy, and professional interaction while handling routine inquiries and maintaining a clean lobby area.