Patient-Focused Front Desk Specialist - Full Time

Three-Crosses-Regional-Hospital; Las Cruces (NM); On-site; USD 31,000 - 38,000; Full time

Job summary

Three Crosses Regional Hospital in Las Cruces, NM is seeking a friendly Front Desk Receptionist to improve patient flow and support the clinical team in delivering patient-centered care.

Responsibilities include greeting visitors, answering and routing calls, providing information, coordinating with registration, escorting patients, and serving as a back-up to registration clerks.

Must have a high school diploma, at least 1 year of relevant experience, and complete Employee Health requirements.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in a relevant role.
• Must complete requirements for Employee Health.

Responsibilities

• Welcome patients, vendors, and visitors to the facility.
• Answers and routes phone calls.
• Provides general information to patients and families.
• Provides ID badge to visitors and vendors.
• Coordinates with registration clerks for efficient registration of patients.
• Escorts patients and visitors to appropriate departments.
• Serves as backup to registration clerks as needed.
• Sorts through incoming faxes and distributes as needed.
• Must have friendly demeanor and greets everyone with a smile.
• Early schedule start time.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Three Crosses Regional Hospital in Las Cruces, NM is seeking a friendly Front Desk Receptionist to improve patient flow and support the clinical team in delivering patient-centered care.

Responsibilities include greeting visitors, answering and routing calls, providing information, coordinating with registration, escorting patients, and serving as a back-up to registration clerks.

Must have a high school diploma, at least 1 year of relevant experience, and complete Employee Health requirements.