Patient Access Specialist

Hugh Chatham Health; Kernersville (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health in Kernersville, NC seeks a Front Desk/Registration role to support Laurel Creek Primary Care Family Medicine. Core duties include patient registration, insurance verification, and HIPAA-compliant handling of records and payments.

The position emphasizes exceptional customer service, clear communication, and teamwork in a fast-paced clinic setting, with standard 40-hour weeks and a 8:00 am–5:00 pm schedule.

Qualifications

• High School Diploma or GED required.
• Experience not required.
• Strong customer service and communication skills.

Responsibilities

• Create and maintain initial electronic health records for patients.
• Check in and register patients; verify demographics and insurance.
• Explain financial responsibilities; collect co-pays.
• Maintain HIPAA confidentiality and ensure compliance.
• Schedule appointments and assist with patient portal education.
• Provide customer service and coordinate with staff.
• Handle e-scanning and manage HIM documents.

Skills

Customer service

Communication

Multitasking

Typing

Data entry

EHR knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic health record systems

Job description

Advocate Health in Kernersville, NC seeks a Front Desk/Registration role to support Laurel Creek Primary Care Family Medicine. Core duties include patient registration, insurance verification, and HIPAA-compliant handling of records and payments.

The position emphasizes exceptional customer service, clear communication, and teamwork in a fast-paced clinic setting, with standard 40-hour weeks and a 8:00 am–5:00 pm schedule.