Patient Access Specialist (PRN) — Front Desk & Insurance

CarolinaEast Health System; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package for full-time staff

Job summary

CarolinaEast Health System in North Carolina seeks a Front Office Registrar to welcome patients, answer calls, direct visitors, and complete outpatient therapy registration. You will verify insurance and obtain authorizations to ensure seamless service delivery with empathy and accuracy.

The ideal candidate has a high school diploma and healthcare clerical experience, completes required HIPAA and registration training, and delivers outstanding customer service in a fast-paced environment.

Qualifications

• High school diploma with knowledge of medical terminology and bookkeeping.
• At least 1 year of clerical experience in a health-care setting preferred.
• Complete registration education module with HIPAA overview, registration and insurance basics, and service excellence; pass with 80%.

Responsibilities

• Answer phones, greet and direct patients and caregivers.
• Complete outpatient therapy registration requirements.
• Obtain insurance verification and authorization for outpatient therapy services.

Skills

Customer service

Healthcare clerical experience

Education

High school diploma + medical terminology knowledge

Registration education modules (HIPAA Overview, Registration & Insurance Basics, Service Excellence)

Job description

CarolinaEast Health System in North Carolina seeks a Front Office Registrar to welcome patients, answer calls, direct visitors, and complete outpatient therapy registration. You will verify insurance and obtain authorizations to ensure seamless service delivery with empathy and accuracy.

The ideal candidate has a high school diploma and healthcare clerical experience, completes required HIPAA and registration training, and delivers outstanding customer service in a fast-paced environment.