Patient Access & Registration Specialist

aah; Kernersville (NC); On-site; USD 26,000 - 41,000; Full time

Job summary

aah Laurel Creek Primary Care Family Medicine in Kernersville, NC is recruiting for a full-time front desk/registration role. You will handle initial electronic health record setup, collect demographic and insurance data, and guide patients through the check-in process with a focus on accuracy and privacy.

The position emphasizes patient interaction, scheduling, and clear communication with the care team to ensure smooth operations and high-quality patient experiences.

Qualifications

• HIPAA compliance and patient privacy knowledge.
• Strong customer service and communication skills.
• Ability to multitask in a high-volume registration area.

Responsibilities

• Create and verify patient demographics and insurance information.
• Register patients, collect co-pays, and schedule follow-ups.
• Explain test preparations and directions to the facility.
• Maintain confidentiality per HIPAA and hospital policies.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

HIPAA compliance

Customer service

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

aah Laurel Creek Primary Care Family Medicine in Kernersville, NC is recruiting for a full-time front desk/registration role. You will handle initial electronic health record setup, collect demographic and insurance data, and guide patients through the check-in process with a focus on accuracy and privacy.

The position emphasizes patient interaction, scheduling, and clear communication with the care team to ensure smooth operations and high-quality patient experiences.