Patient Access Specialist

Kuresmart; Glen Burnie (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid time off (PTO)

Short-Term Disability

Long-Term Disability

Life/AD&D

Employee Assistance Program

Job summary

Kuresmart is seeking a Front Desk Representative to support patient flow at its Maryland practice. You will register patients, collect insurance demographics, handle check-in/out, and enter data in the EMR while delivering compassionate service.

Responsibilities include collecting co-pays, scheduling follow-ups, answering inquiries, maintaining files, and upholding HIPAA standards. The role requires strong computer skills, teamwork, and flexible scheduling.

Qualifications

• High School Diploma, or equivalent.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Excellent written and oral communication skills, including exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, staff and the public.
• Must be able to work individually as well as within a team.
• Must be able to accurately collect and maintain money.
• Must follow verbal and written instructions and be flexible with schedule.
• Able to stay calm and professional under stressful patient health conditions.

Responsibilities

• Register patients and collect demographic, insurance and financial information into the EMR.
• Assist patients with Phreesia tablets and forms as needed.
• Collect co-pays, co-insurances, deductibles and past due balances; reconcile daily.
• Process intake forms and schedule follow-up appointments via EMR.
• Schedule follow-ups according to insurance guidelines.
• Answer phone inquiries and direct to appropriate personnel.
• Copy, bar-code, and scan medical records as needed; maintain waiting area cleanliness.
• Participate in required trainings and in-services; perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

HIPAA knowledge

Education

High School Diploma

Associate's Degree (preferred)

Tools

Microsoft Office

EMR experience

Phreesia tablet

Job description

Kuresmart is seeking a Front Desk Representative to support patient flow at its Maryland practice. You will register patients, collect insurance demographics, handle check-in/out, and enter data in the EMR while delivering compassionate service.

Responsibilities include collecting co-pays, scheduling follow-ups, answering inquiries, maintaining files, and upholding HIPAA standards. The role requires strong computer skills, teamwork, and flexible scheduling.