Patient Access & Scheduling Coordinator

University of Maryland Medical System; Hyattsville (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

University Maryland Capital Region Health Medical Group seeks a clerical associate to support clinical operations, manage telephone lines, and handle scheduling and patient registration. The role involves verifying demographics and insurance prior to visits, data entry, and collecting copays.

Responsibilities include processing referrals, maintaining calendars, and ensuring accurate patient records. Prior front-desk or healthcare experience is preferred, with a High School diploma or GED

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience required.
• Front-desk experience preferred in healthcare.
• Certification in scheduling and registration preferred.

Responsibilities

• Support clinical operations with clerical tasks.
• Answer phones, manage schedules and registrations.
• Verify patient demographics and insurance prior to visits.
• Enter patient information and collect co-pays.
• Process referrals and maintain appointment calendars.
• Discharge patients and handle mail and records.

Skills

Customer service

Scheduling

Registration

Insurance verification

Copay collections

Data entry

Phone management

Demographic information handling

Education

High School Diploma or GED

Tools

Patient information systems

Job description

University Maryland Capital Region Health Medical Group seeks a clerical associate to support clinical operations, manage telephone lines, and handle scheduling and patient registration. The role involves verifying demographics and insurance prior to visits, data entry, and collecting copays.

Responsibilities include processing referrals, maintaining calendars, and ensuring accurate patient records. Prior front-desk or healthcare experience is preferred, with a High School diploma or GED