Patient Access Specialist

Medical University of South Carolina; Georgia; On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina is seeking a Patient Access Clerk in the Georgia area to support preadmission and admission processes, verify insurance, and register patients accurately within the hospital information system.

You will coordinate scheduling, respond to inquiries, and collaborate with nurses and physicians to smooth patient flow while maintaining compliance with state and federal policies.

Qualifications

• High school diploma or equivalent with 1 year of customer service or health care experience.
• Ability to interpret financial procedures and regulations.
• Experience with hospital information systems is preferred.

Responsibilities

• Assist Patient Access Representative I staff with registration procedures and customer service best practices.
• Serve as a subject matter expert in patient access workflows and policies.
• Coordinate patient flow, registration, and appointment scheduling.
• Handle escalated patient inquiries or issues to improve satisfaction.
• Collaborate with clinical departments to address patient access needs.
• Conduct quality assurance audits of registration data for accuracy and compliance.

Skills

Customer service

Insurance verification

Registration procedures

Hospital workflows

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

The Medical University of South Carolina is seeking a Patient Access Clerk in the Georgia area to support preadmission and admission processes, verify insurance, and register patients accurately within the hospital information system.

You will coordinate scheduling, respond to inquiries, and collaborate with nurses and physicians to smooth patient flow while maintaining compliance with state and federal policies.