Patient Access Specialist I: Preadmission & Registration

Medical University of South Carolina; Georgia; On-site; USD 21,000 - 25,000; Full time

Job summary

Medical University of South Carolina in Georgia seeks a PRN Patient Access Clerk to process preadmission and admission demographics and insurance data. You will enter information into the hospital computer system and ensure accuracy of records.

You will liaise with patients, financial counselors and patient accounting, support registration and insurance verification processes, and help maintain compliance with state and MUSC policies. The role is hourly, with part-time scheduling as needed.

Qualifications

• High school diploma required; 1 year experience in customer service, health care or related field preferred.
• Ability to interpret and apply financial procedures and regulations preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Assist Patient Access Representative I staff, guiding on registration procedures, insurance verification, and customer service best practices.
• Serve as subject matter expert in patient access workflows and policies, assisting staff with complex registration issues and patient concerns.
• Coordinate patient flow and scheduling to ensure efficient and accurate registration and check-in processes.
• Handle escalated patient inquiries or issues, resolving conflicts and improving patient satisfaction.
• Collaborate with clinical departments to address patient care needs and improve access processes.
• Conduct quality assurance audits of registration and insurance data for accuracy and regulatory compliance.

Skills

Customer service

Insurance verification

Registration procedures

Communication

Liaison with patients

Education

High school diploma

Tools

Hospital information systems

Job description

Medical University of South Carolina in Georgia seeks a PRN Patient Access Clerk to process preadmission and admission demographics and insurance data. You will enter information into the hospital computer system and ensure accuracy of records.

You will liaise with patients, financial counselors and patient accounting, support registration and insurance verification processes, and help maintain compliance with state and MUSC policies. The role is hourly, with part-time scheduling as needed.