Patient Access & Services Specialist

Cayuga Medical Center; Hayts Corner (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Cayuga Health at Cayuga Medical Center in Ithaca, NY, seeks a friendly Patient Service Representative to greet patients, verify demographics, and process admissions and payments. You will handle calls, triage inquiries, and assist with admissions, discharges, and other clerical duties in a busy medical environment.

Qualifications include a high school diploma, professional demeanor, strong communication, and attention to detail.

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.
• Knowledge of medical terms and practices preferred.

Responsibilities

• Greet patients and assist with check-in and demographics verification.
• Assist patients with filling out consent forms.
• Process payments for medical services rendered (cash and credit).
• Initiate calls, pages, and triage phone inquiries.
• Assist in admissions, discharges, transfers and fulfill clerical duties as needed.

Skills

Interpersonal communication

Attention to detail

Independence

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cayuga Health at Cayuga Medical Center in Ithaca, NY, seeks a friendly Patient Service Representative to greet patients, verify demographics, and process admissions and payments. You will handle calls, triage inquiries, and assist with admissions, discharges, and other clerical duties in a busy medical environment.

Qualifications include a high school diploma, professional demeanor, strong communication, and attention to detail.