Patient Services & Scheduling Specialist

CH_040 Cayuga Medical Associates, PC; Village of Lansing (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Accommodations available

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support physicians and staff with clinical and clerical tasks, patient check-in, and front desk duties. This onsite role requires excellent organizational skills and a patient-centered approach.

Experience with EMR systems (Medent) and MS Office is preferred; high school diploma or equivalent is required. The position offers growth opportunities within Cayuga Primary Care Ithaca Mall and related clinics.

Qualifications

• Schedule patient appointments.
• Strong time management and prioritization skills.
• Proficient with Medent and Microsoft Office.
• High school diploma or equivalent required.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures; send orders.
• Take messages and triage phone calls.

Skills

Schedule patient appointments

Time management

Prioritization

Computer skills

Education

High school diploma or equivalent

College-level training in healthcare support

Tools

Medent

Microsoft Office

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support physicians and staff with clinical and clerical tasks, patient check-in, and front desk duties. This onsite role requires excellent organizational skills and a patient-centered approach.

Experience with EMR systems (Medent) and MS Office is preferred; high school diploma or equivalent is required. The position offers growth opportunities within Cayuga Primary Care Ithaca Mall and related clinics.