Patient Services Specialist - Front Desk & Care Support

Cayugahealth; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is hiring a Patient Services Representative for Cayuga Primary Care in Ithaca, NY. The role supports physicians and staff with clinical and clerical tasks, including patient check-in and administrative duties, onsite at Community Corners location.

The position requires a high school diploma, strong time management, and proficiency with Medent and Microsoft Office; prior medical office experience is a plus. Onsite work with equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• Experience with EMR systems; Medent and Microsoft Office preferred.
• Scheduling and patient check-in experience helpful.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Time management

Prioritization

Communication

Education

High school diploma or equivalent

College-level healthcare training (preferred)

Tools

Medent

Microsoft Office

Job description

Cayuga Health is hiring a Patient Services Representative for Cayuga Primary Care in Ithaca, NY. The role supports physicians and staff with clinical and clerical tasks, including patient check-in and administrative duties, onsite at Community Corners location.

The position requires a high school diploma, strong time management, and proficiency with Medent and Microsoft Office; prior medical office experience is a plus. Onsite work with equal opportunity employer.