Patient Access & Scheduling Specialist

Cayuga Health, A Member of Centralus Health; Town of Ithaca (NY); On-site; USD 24,796 - 33,062; Full time

Job summary

Cayuga Health is seeking a Patient Service Representative in Ithaca, NY to check in patients, verify demographics, and collect balances at the onsite front desk. You will also assist with scheduling tests and triage phone calls, leveraging Medent and Microsoft Office in a fast-paced healthcare setting.

Applicants should have a high school diploma or equivalent and prefer prior medical office experience. This role is onsite, with a 6:45am - 7:00pm shift, and includes benefits and opportunities

Qualifications

• Schedule patient appointments.
• Good time management and prioritization skills.
• Good computer skills; Medent and Microsoft Office are utilized.
• High school diploma or equivalent.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Medical office software

High school diploma

Education

High school diploma or equivalent

College-level healthcare support training

Tools

Medent

Microsoft Office

Job description

Cayuga Health is seeking a Patient Service Representative in Ithaca, NY to check in patients, verify demographics, and collect balances at the onsite front desk. You will also assist with scheduling tests and triage phone calls, leveraging Medent and Microsoft Office in a fast-paced healthcare setting.

Applicants should have a high school diploma or equivalent and prefer prior medical office experience. This role is onsite, with a 6:45am - 7:00pm shift, and includes benefits and opportunities