Patient Access & Scheduling Specialist — Rural Clinic

10000 Sanford; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health, a large rural health system in the United States, seeks a Registration and Scheduling professional for a patient-facing role in a small clinic setting.

Responsibilities include greeting patients, verifying demographics, handling documents, collecting payments, coordinating referrals, scheduling with nursing and providers, and managing queues. The role requires occasional Saturdays on a rotating basis with 7a-12p hours and 36 scheduled weekly hours.

Responsibilities

• Greet patients and verify demographics.
• Create, scan and route documents or electronic forms.
• Inform patients what the document is and capture signatures.
• Establish and assign financial responsibility and assist with arrangements.
• Collect co-payments, pre-payments, and payments on account balances.
• Address and resolve registration errors or denied insurance claims.
• Coordinate and schedule appointments with nursing team and providers.
• Obtain referrals and conduct pre-authorization.
• Arrange interpreter services.
• Check patients in/out.
• Operate multi-line phone.
• Manage recall and waitlists and act as switchboard operator.
• Prepare and coordinate charts.
• Organize supporting provider documents.
• Initiate and collaborate on patient financial assistance.
• Track patient visits and health information on accounts.
• Compile, distribute, administer, and score assessments.

Job description

Sanford Health, a large rural health system in the United States, seeks a Registration and Scheduling professional for a patient-facing role in a small clinic setting.

Responsibilities include greeting patients, verifying demographics, handling documents, collecting payments, coordinating referrals, scheduling with nursing and providers, and managing queues. The role requires occasional Saturdays on a rotating basis with 7a-12p hours and 36 scheduled weekly hours.