Patient Access & Scheduling Specialist (Remote Eligible)

Jane Pauley Community Health Center, Inc.; Oregon; Hybrid; USD 25,000 - 33,000; Part time

Job summary

Jane Pauley Community Health Center, Inc. is seeking a Patient Access Specialist to ensure timely access to provider services. You will answer calls, triage requests, schedule appointments, and verify demographics and insurance, delivering a compassionate patient experience.

This role may offer remote work with reliable internet. You will collaborate with clinics, maintain accurate EHR records, and support seamless referrals while upholding our mission to expand access to care for diverse

Qualifications

• High school diploma or GED required.
• At least 1 year of healthcare scheduling software experience.
• Excellent computer skills with strong organization and attention to detail.
• Previous call center experience preferred.
• Bilingual English/Spanish strongly preferred; Bridging the Gap program within one year.

Responsibilities

• Answer, triage, and process requests for new patient appointments with primary and specialty providers.
• Schedule appointments that align with patient preferences and insurance requirements.
• Collect and verify patient demographics and insurance information.
• Coordinate with provider offices to ensure smooth transfer of patient information.
• Accurately document scheduled appointments, referrals, and demographic data in the EHR.
• Handle a high volume of requests while maintaining a positive patient experience.
• Promote teamwork and continuous improvement across departments.
• Maintain professionalism in all interactions with patients and staff.

Skills

Call center experience

Bilingual English/Spanish

Strong organization

Attention to detail

Excellent computer skills

Education

High school diploma or GED

Tools

Computerized scheduling software

EHR system

Job description

Jane Pauley Community Health Center, Inc. is seeking a Patient Access Specialist to ensure timely access to provider services. You will answer calls, triage requests, schedule appointments, and verify demographics and insurance, delivering a compassionate patient experience.

This role may offer remote work with reliable internet. You will collaborate with clinics, maintain accurate EHR records, and support seamless referrals while upholding our mission to expand access to care for diverse