Patient Access & Scheduling Specialist

SCA Health; Pensacola (FL); Hybrid; USD 22,000 - 34,000; Full time

Job summary

SCA Health is seeking a Patient Access Representative to manage patient registration and scheduling across our clinics. You will serve as a patient advocate, coordinating with surgeons, staff, and patients to deliver a smooth clinic experience.

The role requires experience in a healthcare setting, strong communication skills, and the ability to work with EHR systems like Epic or Cerner. Remote or onsite work may be required per practice needs.

Qualifications

• Proven experience in healthcare or customer service.
• Knowledge of EHR systems such as Epic or Cerner is a plus.
• Strong communication and interpersonal skills required.

Responsibilities

• Answer incoming calls and route inquiries professionally.
• Register patients with demographics, insurance, and contact details.
• Schedule, reschedule, and cancel appointments in the EHR.
• Verify insurance eligibility and obtain authorizations where needed.
• Maintain patient confidentiality per HIPAA.

Skills

Strong communication

Multitasking

Microsoft Office

EMR software

Medical terminology

Education

High school diploma or equivalent

Associate degree or healthcare certification preferred

Tools

Epic

Cerner

Job description

SCA Health is seeking a Patient Access Representative to manage patient registration and scheduling across our clinics. You will serve as a patient advocate, coordinating with surgeons, staff, and patients to deliver a smooth clinic experience.

The role requires experience in a healthcare setting, strong communication skills, and the ability to work with EHR systems like Epic or Cerner. Remote or onsite work may be required per practice needs.