Patient Access & Scheduling Specialist (PRN)

Good Samaritan Society; Minnesota; On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Twin Valley, MN is seeking a Patient Access Representative (PRN) to deliver exceptional front desk service. You will greet patients, verify demographics, collect signatures, and coordinate the scheduling workflow in a welcoming clinic setting.

Primary duties include registering patients, coordinating referrals, handling payments, and supporting telemedicine and document management. This role requires strong customer service and basic medical terminology.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.

Responsibilities

• Register patients by greeting, verifying demographics, and collecting signatures.
• Schedule appointments, coordinate referrals, and manage pre-authorization.
• Handle payments, co-pays, and balance payments; operate multi-line phone.
• Assist with charts, documents, and telemedicine coordination.
• Support recall and waitlists; may act as switchboard operator.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Twin Valley, MN is seeking a Patient Access Representative (PRN) to deliver exceptional front desk service. You will greet patients, verify demographics, collect signatures, and coordinate the scheduling workflow in a welcoming clinic setting.

Primary duties include registering patients, coordinating referrals, handling payments, and supporting telemedicine and document management. This role requires strong customer service and basic medical terminology.