Rehab Front Desk & Scheduling Pro

St. Luke’s University Health Network; Quakertown (Bucks County); On-site; USD 32,000 - 44,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department by handling patient registration, scheduling, and insurance verifications.

The role includes answering phones, processing payments, and maintaining accurate patient records in a busy clinical environment. The ideal candidate will have at least three years of related office experience, strong MS Office skills, and excellent communication abilities to interact with patients,

Qualifications

• High School graduate with strong written and verbal communication skills.
• Excellent oral and written skills to relate effectively with managers, patients, families, and staff at various levels.
• Three years related office experience; preferably in a medical setting.
• Experience with MS Office and other PC software (statistical database, presentation, etc.) is essential.

Responsibilities

• Answers the telephone in a timely manner and directs callers to appropriate person or department.
• Receives and updates patient information; maintains accurate patient records.
• Performs patient registration and scheduling with the current computer system; verifies insurance benefits.
• Handles cash, checks, and credit card payments and issues receipts.
• Manages mail distribution and release of information per policy.

Skills

Phone etiquette

Scheduling

Customer service

Education

High School diploma

Tools

MS Office

Job description

St. Luke’s University Health Network is seeking a Front Desk Coordinator to support the Physical Therapy Department by handling patient registration, scheduling, and insurance verifications.

The role includes answering phones, processing payments, and maintaining accurate patient records in a busy clinical environment. The ideal candidate will have at least three years of related office experience, strong MS Office skills, and excellent communication abilities to interact with patients,