Front Desk Coordinator – Physical Therapy

St. Luke's University Health Network; Quakertown (Bucks County); On-site; USD 38,000 - 42,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department. The role includes answering phones, patient registration and scheduling, insurance verifications, and general office duties.

The ideal candidate will have a high school diploma (or equivalent) and at least three years of related office experience, with strong verbal and written communication skills. MS Office experience is required, and rehabilitation exposure is preferred.

Qualifications

• High School graduate or equivalent required.
• Minimum of three years of related office experience.
• Excellent oral and written communication skills.
• Experience with MS Office (Word, Excel, Access) preferred.
• Previous Rehabilitation experience is desirable.

Responsibilities

• Answers the telephone in a timely manner and directs callers as needed.
• Registers patients and schedules appointments.
• Verifies insurance benefits and pre-certifications/authorizations.
• Processes payments and maintains accurate patient records.
• Maintains filing and records systems within the department.
• Communicates scheduling issues to the Department Manager.

Education

High School diploma or equivalent

Tools

MS Office

Job description

St. Luke’s University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department. The role includes answering phones, patient registration and scheduling, insurance verifications, and general office duties.

The ideal candidate will have a high school diploma (or equivalent) and at least three years of related office experience, with strong verbal and written communication skills. MS Office experience is required, and rehabilitation exposure is preferred.