Patient Access & Scheduling Specialist II

Silver Cross Hospital; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

Silver Cross Hospital is seeking a patient access specialist to greet and assist patients, directing them through registration and check-in processes. You will coordinate after-visit activities, schedule follow-ups, and communicate payment policies for services rendered.

Responsibilities include collecting co-pays, scheduling labs or imaging, and contacting patients about changes in their appointments. The role requires strong interpersonal and communication skills to support patients and staff

Qualifications

• High school diploma or GED required.
• Experience: Previous health-care experience strongly preferred.
• Excellent interpersonal and customer service skills.

Responsibilities

• Greet, instruct, direct, schedule, register, and perform check-in duties for patients.
• Schedule follow-up visits, including labs and imaging.
• Collect co-pays and communicate payment policies.
• Call patients for notification of schedule changes.

Skills

Patient registration

Customer service

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

Silver Cross Hospital is seeking a patient access specialist to greet and assist patients, directing them through registration and check-in processes. You will coordinate after-visit activities, schedule follow-ups, and communicate payment policies for services rendered.

Responsibilities include collecting co-pays, scheduling labs or imaging, and contacting patients about changes in their appointments. The role requires strong interpersonal and communication skills to support patients and staff