Clinical Office Specialist - Patient Access & Scheduling

Washington University in St. Louis; Missouri; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation days

Holidays

Health insurance

Metro U-Pass

Job summary

Washington University in St. Louis is seeking a friendly Medical Office Assistant to greet patients, register information, collect co-pays, and verify insurance details in a busy clinic setting in Missouri.

You will schedule appointments, assist with forms, balance payments, and support staff with daily office duties while ensuring HIPAA compliance and high-quality patient service. This full-time role features a competitive hourly rate and benefits.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification required.
• 2 years in a medical office setting or related customer service.
• HIPAA forms and insurance verification familiarity.

Responsibilities

• Greets patients and assists with form completion; verifies insurance and demographic data.
• Collects co-pays and balances receipts; reconciles tickets daily.
• Reviews schedule for new patients and updates as needed.
• Calls patients for appointment reminders and collects insurance/referral documents.
• Prepares and reviews fee tickets; ensures completeness and accuracy.
• Schedules follow-up appointments and tests; assists with chart preparation.
• Assists staff with insurance questions and reminder communications.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a friendly Medical Office Assistant to greet patients, register information, collect co-pays, and verify insurance details in a busy clinic setting in Missouri.

You will schedule appointments, assist with forms, balance payments, and support staff with daily office duties while ensuring HIPAA compliance and high-quality patient service. This full-time role features a competitive hourly rate and benefits.