Patient Access & Scheduling Specialist — Hybrid/Remote

Essentia Health; United States; Presencial; USD 25.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

401(k) plan with employer matching

Flexible scheduling

Descripción de la vacante

Essentia Health in the United States is seeking a Patient Access Registrar to greet customers and manage the registration and scheduling workflow. You will collect demographics, insurance details, and co-pays, ensuring accurate data for billing and care delivery.

You will coordinate with Virtual Patient Registration and Scheduling teams, handle outreach for cost estimates, and support clinical staff with a courteous, compliant, and efficient check-in experience for patients across shifts.

Formación

• Experience as a Patient Access Representative or Patient Scheduler.
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date.

Responsabilidades

• Interviews patients to obtain demographic and financial information for accurate registration and billing.
• Obtains insurance cards and updates patient information in the medical record as needed.
• Performs point of service data collection, including collecting co-pays and reconciling cash drawers.
• Maintains work queues and follows supervisor guidance for registration tasks.
• Interacts with patients and staff to deliver high-quality customer service.
• Answers calls, schedules appointments, and routes to clinical teams as needed.
• Sanitizes equipment and restocks supplies; performs other clerical duties.

Conocimientos

Patient access experience

Patient scheduler exposure

Educación

Patient Access Certification

Descripción del empleo

Essentia Health in the United States is seeking a Patient Access Registrar to greet customers and manage the registration and scheduling workflow. You will collect demographics, insurance details, and co-pays, ensuring accurate data for billing and care delivery.

You will coordinate with Virtual Patient Registration and Scheduling teams, handle outreach for cost estimates, and support clinical staff with a courteous, compliant, and efficient check-in experience for patients across shifts.