Patient Access & Scheduling Specialist - Remote Options

Essentia Health; United States; On-site; USD 24,000 - 35,000; Part time

Benefits offered by this job

Medical, dental, vision, life, and-dis

401(k) with employer contributions

Tuition reimbursement

Job summary

Essentia Health Spooner Clinic is seeking a part-time Patient Access/Registration representative to greet patients, collect demographics and financial information, and schedule follow-ups. This role operates with a 0.6 FTE schedule in a day shift in the United States, with no weekends or holidays.

The position emphasizes courteous patient interaction and accurate registration and billing processes. Your responsibilities include conducting interviews, collecting insurance details, managing

Qualifications

• Previous Patient Access Representative or Patient Scheduler experience
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Job description

Essentia Health Spooner Clinic is seeking a part-time Patient Access/Registration representative to greet patients, collect demographics and financial information, and schedule follow-ups. This role operates with a 0.6 FTE schedule in a day shift in the United States, with no weekends or holidays.

The position emphasizes courteous patient interaction and accurate registration and billing processes. Your responsibilities include conducting interviews, collecting insurance details, managing