Patient Access & Scheduling Specialist - Hybrid/Remote

Essentia Health; Fargo (ND); Hybrid; USD 23,000 - 36,000; Part time

Job summary

Essentia Health in Fargo seeks a Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a professional manner. You will handle calls, follow-ups, and referrals, and provide cost estimates for upcoming visits.

The role requires proficiency across multiple service lines within the market and potential cross-training to cover additional lines as needed.

Qualifications

• No educational requirements.
• Completes designated HBI courses within one year of hire.

Responsibilities

• Register and schedule patients for appointments, procedures, tests, and lab services, including cost estimates.
• Pre-register patients, update guarantor info, and verify insurance eligibility.
• Coordinate scheduling of ancillary and procedure services.
• Answer calls, manage follow-up and referral queues.
• Enter data into the electronic health record while communicating with patients.
• Collaborate with care teams to deliver quality customer service and outcomes.

Education

No educational requirements.

Completes designated HBI courses within one year of hire.

Job description

Essentia Health in Fargo seeks a Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a professional manner. You will handle calls, follow-ups, and referrals, and provide cost estimates for upcoming visits.

The role requires proficiency across multiple service lines within the market and potential cross-training to cover additional lines as needed.