Patient Access & Scheduling Specialist (Hybrid)

Essentia Health; United States; Híbrido; USD 24.000 - 35.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with employer contribution

Tuition reimbursement

Flexible scheduling

Wellness resources

Descripción de la vacante

Essentia Health is hiring for a part-time Patient Access position at the Hayward Clinic. You will greet customers, collect demographics and financial information, obtain insurance details, and provide cost estimates for upcoming appointments.

The role involves registering patients, scheduling follow-ups, and assisting the clinical team as needed. Flexible options include a remote/hybrid shift rotation with day hours from 8:00 AM to 5:00 PM.

Formación

• Previous Patient Access Representative or Patient Scheduler experience preferred

Responsabilidades

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor's instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Conocimientos

Patient access experience

Descripción del empleo

Essentia Health is hiring for a part-time Patient Access position at the Hayward Clinic. You will greet customers, collect demographics and financial information, obtain insurance details, and provide cost estimates for upcoming appointments.

The role involves registering patients, scheduling follow-ups, and assisting the clinical team as needed. Flexible options include a remote/hybrid shift rotation with day hours from 8:00 AM to 5:00 PM.