Patient Access & Scheduling Specialist (Epic)

Mercy Health Corporation; Woodstock (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Paid time off

Job summary

Mercyhealth is seeking a clerical specialist to support front-desk operations and Epic-based patient registration. You will handle calls, greet visitors, verify demographics, and assist with MyChart messages while ensuring HIPAA compliance.

The role emphasizes accurate cash handling, insurance verification, and coordination with clinical staff. Flexibility for peak hours and potential location changes may be required.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in medical reception is preferred.
• Good interpersonal and written communication skills essential.

Responsibilities

• Answers incoming telephone calls and routes to appropriate personnel.
• Handles patient check-in, registration in Epic and scheduling tasks.
• Collects co-pays, processes payments, and balances cash drawer daily.

Skills

Interpersonal skills

Written communication

Keyboard skills

Medical terminology

Flexible/overtime

Education

High School diploma or equivalent

Experience in medical reception preferred

Tools

Epic

Job description

Mercyhealth is seeking a clerical specialist to support front-desk operations and Epic-based patient registration. You will handle calls, greet visitors, verify demographics, and assist with MyChart messages while ensuring HIPAA compliance.

The role emphasizes accurate cash handling, insurance verification, and coordination with clinical staff. Flexibility for peak hours and potential location changes may be required.