Patient Access & Registration Specialist

Mercy-Health-System-Corporation; Janesville (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & Disability Insurance

FSA/HSA Options

Paid time off

Job summary

Mercyhealth is seeking a Patient Registration Specialist to greet patients, verify insurance, collect co-pays, and enter demographics into EPIC. You will help with admissions, pre-registration, and medical record accuracy in a fast-paced hospital setting.

The role requires 1–2 years of customer service, a high school diploma, and strong communication skills; knowledge of third-party payors and medical terminology preferred.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service experience.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.

Responsibilities

• Register patients and verify insurance information.
• Schedule and check in hospital outpatient visits.
• Enter demographics and billing information into the EMR (EPIC).
• Identify out-of-network coverage and coordinate with staff.
• Maintain cash drawer and process co-pays and payments.

Skills

Customer service

Communication

Teamwork

Detail oriented

Education

High school diploma or equivalent

Tools

EPIC knowledge

Job description

Mercyhealth is seeking a Patient Registration Specialist to greet patients, verify insurance, collect co-pays, and enter demographics into EPIC. You will help with admissions, pre-registration, and medical record accuracy in a fast-paced hospital setting.

The role requires 1–2 years of customer service, a high school diploma, and strong communication skills; knowledge of third-party payors and medical terminology preferred.