Patient Access & Scheduling Specialist - Day Shift

Inova Health System; Sterling (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Team health

Retirement match

Education assistance

Mental health support

Job summary

Inova Physical Therapy - Sterling is seeking a dedicated Patient Access Specialist to join the team. This full-time, day shift position runs Monday–Friday with hours from 6:45 a.m. to 7:00 p.m.; two closing shifts 10:30 a.m.–7:00 p.m. may occur and shifts flex to opening and mid shifts.

As Patient Access Specialist, you will admit and schedule patients, perform insurance verifications, and provide financial counseling while practicing effective communication and problem solving.

Qualifications

• High School Diploma or GED required.
• 1 year of healthcare patient access experience.
• Bilingual in Spanish (preferred).

Responsibilities

• Admit and schedule patients.
• Conduct insurance verifications.
• Provide financial counseling.
• Communicate scheduling changes to patients, staff, physicians and patient representatives.
• Explain insurance benefits and patient liability.
• Identify payroll authorization and referral requirements to patients.

Skills

Customer service

Active listening

Communication

Problem solving

Education

High School Diploma or GED

Job description

Inova Physical Therapy - Sterling is seeking a dedicated Patient Access Specialist to join the team. This full-time, day shift position runs Monday–Friday with hours from 6:45 a.m. to 7:00 p.m.; two closing shifts 10:30 a.m.–7:00 p.m. may occur and shifts flex to opening and mid shifts.

As Patient Access Specialist, you will admit and schedule patients, perform insurance verifications, and provide financial counseling while practicing effective communication and problem solving.