Patient Access & Scheduling Specialist

Inova Health; Sterling (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

Job summary

Inova Health in Sterling, VA, seeks a Patient Access Specialist for a full-time day shift (hours 6:45 a.m. – 7:00 p.m., Mon–Fri; some 10:30 a.m.–7:00 p.m. shifts).

The role requires admitting and scheduling patients, verifying insurance, and offering financial counseling to ensure smooth patient flow and payment accuracy. Minimum qualifications include a High School Diploma or GED and 1 year of healthcare patient access experience; bilingual Spanish is preferred.

Qualifications

• High school diploma or GED required.
• 1 year of healthcare patient access experience required.

Responsibilities

• Admit and schedule patients.
• Conduct insurance verifications.
• Provide financial counseling.
• Explain insurance benefits and patient liability.
• Communicate scheduling changes to patients and staff.
• Identify payroll authorization and referral requirements.
• Report safety hazards and protect guests when needed.
• Maintain high accuracy while improving workflow procedures.

Skills

Communication skills

Active listening

Empathy

Education

High School Diploma or GED

Job description

Inova Health in Sterling, VA, seeks a Patient Access Specialist for a full-time day shift (hours 6:45 a.m. – 7:00 p.m., Mon–Fri; some 10:30 a.m.–7:00 p.m. shifts).

The role requires admitting and scheduling patients, verifying insurance, and offering financial counseling to ensure smooth patient flow and payment accuracy. Minimum qualifications include a High School Diploma or GED and 1 year of healthcare patient access experience; bilingual Spanish is preferred.