Patient Access & Scheduling Specialist (Ambulatory)

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking an Access Center Representative to provide scheduling support and appointment information to ambulatory patients. You will schedule appointments and complete registration for identified UC Health departments.

The role emphasizes customer service, ability to work under pressure in a fast-paced call center, and knowledge of medical terminology, with opportunities to grow within UC Health.

Qualifications

• Education: High school diploma or GED required.
• Experience: No experience is required. 0-6 months is preferred.
• Knowledge of medical terminology.

Responsibilities

• The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients.
• Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Skills

Customer service

Communication

Medical terminology

Attention to detail

Written communication

Education

High school diploma or GED

Job description

UC Health in Cincinnati, OH is seeking an Access Center Representative to provide scheduling support and appointment information to ambulatory patients. You will schedule appointments and complete registration for identified UC Health departments.

The role emphasizes customer service, ability to work under pressure in a fast-paced call center, and knowledge of medical terminology, with opportunities to grow within UC Health.