Clinical Scheduling & Authorization Specialist

UC Health; Cincinnati (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

UC Health is seeking an administrative assistant to serve as a care ambassador for patients before and after visits and procedures. The role supports departments and clinics, ensuring smooth workflows and patient satisfaction in both the clinic and operating room settings.

Responsibilities include calendar management, patient scheduling, registration validation, and coordination with providers. The position emphasizes attention to medical terminology, organizational skills, and strong customer

Qualifications

• High school diploma or GED required.
• 1–2 years equivalent experience.
• Must have vast knowledge of medical terminology for accuracy in chart review.
• Attention to detail, great organization, and proactive work style.

Responsibilities

• Answers telephone and directs to the correct person.
• Manages Outlook Calendar for providers within the clinic.
• Manages office incoming mail.
• Manages incoming communications related to case authorization.
• Validates registration information with patients and verifies all third-party payors.
• Engages in population-appropriate communication.
• Gives clear instructions to patients/family regarding treatment, diagnostic, procedural or surgical plan.
• Monitors and coordinates timely follow up for planned diagnostic procedures.

Skills

Medical terminology

Attention to detail

Organization

Customer service

Self-motivation

Communication

Education

High School Diploma or GED

Tools

Outlook

Job description

UC Health is seeking an administrative assistant to serve as a care ambassador for patients before and after visits and procedures. The role supports departments and clinics, ensuring smooth workflows and patient satisfaction in both the clinic and operating room settings.

Responsibilities include calendar management, patient scheduling, registration validation, and coordination with providers. The position emphasizes attention to medical terminology, organizational skills, and strong customer