Patient Access & Scheduling Specialist

UCI Health; Irvine (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

UCI Health is seeking a friendly, detail-oriented receptionist to serve as the first point of contact in ambulatory clinics. You will enter patient data, verify insurance, schedule appointments, and support registration processes with a focus on accurate and timely service.

This role requires strong customer service, computer/data entry proficiency, and the ability to work evenings, weekends, and holidays as needed. Prior experience in a hospital or medical office setting is a plus.

Qualifications

• Must deliver strong customer service and communication.
• Experience with multi-line phone systems and data entry.
• Ability to work weekends/holidays.

Responsibilities

• Greet patients and schedule, confirm, and cancel appointments.
• Enter patient data and verify insurance coverage.
• Operate office equipment and use registration software.

Skills

Customer service

Data entry

Multi-line telephone

English communication

Office equipment

Weekend/holiday availability

Tools

TDS

Signature

IDX

Job description

UCI Health is seeking a friendly, detail-oriented receptionist to serve as the first point of contact in ambulatory clinics. You will enter patient data, verify insurance, schedule appointments, and support registration processes with a focus on accurate and timely service.

This role requires strong customer service, computer/data entry proficiency, and the ability to work evenings, weekends, and holidays as needed. Prior experience in a hospital or medical office setting is a plus.