Ambulatory Access Center Representative, Ambulatory Scheduling, Fulltime, First Shift

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking an Access Center Representative to provide scheduling support and appointment information to ambulatory patients. You will schedule appointments and complete registration for identified UC Health departments.

The role emphasizes customer service, ability to work under pressure in a fast-paced call center, and knowledge of medical terminology, with opportunities to grow within UC Health.

Qualifications

• Education: High school diploma or GED required.
• Experience: No experience is required. 0-6 months is preferred.
• Knowledge of medical terminology.

Responsibilities

• The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients.
• Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Skills

Customer service

Communication

Medical terminology

Attention to detail

Written communication

Education

High school diploma or GED

Job description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Location

Cincinnati, OH, United States

Qualifications

Education: High school diploma or GED required.

Experience: No experience is required. 0-6 months is preferred.

Required Skills And Knowledge

• Excellent customer service skills and attitude.
• Ability to work under pressure in a fast paced Call Center.
• Knowledge of medical terminology.
• Excellent attention to detail.
• Excellent written and oral communication skills.

Responsibilities

• The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients. Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope.

UC Health is an EEO employer.