Patient Access & Registration Specialist

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking an Access Representative for Central Registration in the Outpatient Therapy area. The role focuses on creating patient accounts from appointments, gathering demographic and insurance data, and ensuring complete documentation.

You will prioritize primary, secondary, and tertiary insurance coverage to support timely reimbursement. The position emphasizes accurate data collection, problem solving, and professional interaction with patients in a fast-paced

Qualifications

• HS diploma or GED required.
• Analytical skills and problem-solving ability.
• Strong communication and customer-service mindset.
• Computer literacy and comfort with electronic records.

Responsibilities

• Create Epic accounts from scheduling; collect demographic and insurance data per pre-registration standards.
• Answer questions about appointments or transfer to appropriate department.
• Code Daily Worklists according to standards and ensure timely, accurate documentation.
• Maintain productivity and quality guidelines; report issues to management; perform other duties as assigned.

Skills

Analytical skills

Computer Literacy

Excellent communication

Problem solving

Education

High school diploma or GED

Job description

UC Health in Cincinnati, OH is seeking an Access Representative for Central Registration in the Outpatient Therapy area. The role focuses on creating patient accounts from appointments, gathering demographic and insurance data, and ensuring complete documentation.

You will prioritize primary, secondary, and tertiary insurance coverage to support timely reimbursement. The position emphasizes accurate data collection, problem solving, and professional interaction with patients in a fast-paced