Patient Access & Scheduling Specialist

UMass Memorial Health; Worcester (MA); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a healthcare administrative associate to support ambulatory scheduling and patient services. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, obtaining consent signatures, and coordinating with care teams.

The ideal candidate has a High School Diploma with 3 years of related experience or an Associate's/Bachelor's degree, and the ability to use medical scheduling software.

Qualifications

• Requires 3 years of related experience, unless candidate holds an Associate's or Bachelor's degree.
• Ability to use specialized applications software and computer systems.
• Multitasking in a fast-paced environment with professional communication skills.
• Knowledge of business office procedures and medical terminology preferred.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• Collects co-payments when applicable.
• Obtains signatures of consent for treatment and billing information.
• Directs patients to appropriate services based on needs.

Education

High School Diploma

Associate's degree

Bachelor's degree

Job description

UMass Memorial Health is seeking a healthcare administrative associate to support ambulatory scheduling and patient services. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, obtaining consent signatures, and coordinating with care teams.

The ideal candidate has a High School Diploma with 3 years of related experience or an Associate's/Bachelor's degree, and the ability to use medical scheduling software.