Ambulatory Care Scheduling & Patient Services

C100 UMass Memorial Medical Center, Inc.; Worcester (MA); In loco; USD 29.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Signing bonus

Descrizione del lavoro

UMass Memorial Health is seeking an administrative assistant in ambulatory scheduling to support patient appointments, financial counseling, and translation services. You will greet visitors, verify patient demographics and insurance details, and collect co-payments where applicable, referring complex cases to the appropriate area.

The role requires excellent communication, professional demeanor, and the ability to stay organized under pressure.

Competenze

• High School Diploma required; Associate or Bachelor’s degree preferred.
• Experience: 3 years related experience or waived with degree.
• Strong communication and human relations skills; ability to use specialized software.
• Ability to work under stressful situations.

Mansioni

• Greet visitors and patients for appointments.
• Verify patient demographics and insurance information.
• Collect co-payments when applicable.
• Obtain signatures for consent and insurance/billing.
• Refer patients to appropriate services.

Conoscenze

Customer service

Communication

Multitasking

Teamwork

Formazione

High School Diploma

Associate/Bachelor's degree preferred

Descrizione del lavoro

UMass Memorial Health is seeking an administrative assistant in ambulatory scheduling to support patient appointments, financial counseling, and translation services. You will greet visitors, verify patient demographics and insurance details, and collect co-payments where applicable, referring complex cases to the appropriate area.

The role requires excellent communication, professional demeanor, and the ability to stay organized under pressure.